Frequently Asked Questions
Everything you need to know about shopping with Forplay Catalog.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygienic reasons, certain intimate apparel and swimwear cannot be returned once the seal is broken.
How do I know which size to choose?
Each product page features a detailed size guide. Since our fashion styles vary in fit, we recommend checking your measurements against our chart to ensure the perfect look.
Do you offer international shipping?
Yes, Forplay Catalog ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Afterpay and Klarna.