Returns & Exchanges
At Forplay Catalog, we want you to feel confident and sexy in your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Please ensure all garments are unworn, unwashed, and include original tags and hygienic liners where applicable.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, resaleable condition.
Print and Attach Label
Download and print the prepaid shipping label provided by the portal and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing